All of our products are guaranteed. For the warranty policy to be valid, it is necessary to present the necessary documentation, including purchase invoice and order number. You must contact us by clicking here.

Yes, in addition to our virtual store, we have a point of sale in San Andrés Cholula, Puebla and one more in the city of Misantla. You can contact any of these stores through this website.

Yes to the entire Mexican Republic. We work with reliable carriers and guarantee safe and on-time deliveries throughout the country, ensuring that our products arrive at your home in optimal condition.

Yes, we have a very simple assembly system that will not take you more than 10 minutes. We send you instructions and assembly kit.

Of course. Muebleria Misantla has an area specialized in serving professionals (see the B2B section by clicking here) to whom we offer custom manufacturing services, as well as wholesale prices.

You should contact your Muebleria Misantla sales advisor immediately. It is important that you verify the conditions of the product in front of the delivery personnel and reject it if it is damaged. Please do not sign for receipt.

You can cancel your order or return a product as long as you comply with the conditions stipulated in the Guarantees section of this website. In any case, you must have the necessary documentation, including your invoice.

At Muebleria Misantla we have restoration workshops. We offer repair and maintenance services with affordable prices for our customers. Due to the demand for this service, consider that these projects require being scheduled in advance.

We accept all debit and credit cards. You can defer your purchase for 6 or 12 months without interest*Purchase by phone Buy online and pay in store

No. Muebleria Misantla delivery personnel are strictly prohibited from “flying” furniture or forcing the entry of furniture through small spaces. If you do it yourself and damage it, consider that this voids the warranty.